With capabilities such as omnichannel management, process automation, ecommerce site integration and services that improve security, cycle time, postsales support and inventory management, you. An amazon company, our strategy is to be a leading bookseller on existing and new amazon marketplaces and to grow in nonamazon countries. I find this rather problematic when it comes to preorders that i want to read before all the spoilers emerge. Customers are responsible for the cost of book depository returns. Create return labels on your computer or shipping system. If the item is in the same condition as when you received it, youll receive a full refund. I ordered a book from bd around 2 or so weeks ago and my book still hasnt arrived.
Jan 14, 2010 all books are shipped in new condition promptly, we are happy to accept returns up to 30 days from purchase. Apply the return shipping label and take the shipment to the carrier listed on your return label. Select return a gift and signin with your amazon account. The most common issues with bookdepository are around customer service, which is not as good as expected by some customers. Contact book depository via our contact form or using our online chat service.
Try parcel monitor and shop without stressing over the tracking updates. Our number one goal in mind was to create a product line that fits the needs of every library, big or small. There are no tracking number for these packages but ive been instructed to contact the sorting office and youre the only company i could think of to check with. You can cancel your order within 30 days of receiving it by completing our online cancellation form. Millions of products all with free shipping australia wide. Order books without registering at book depository.
Dec 15, 2015 the packaging is fair the book received is in good condition and bookrepository offers a bookmark as a gift for each book. Search on an isbn, a book title, or book topics for a wide selection at rockbottom prices. Ive had the long waiting for my book to arrive from bd many times before and this is really frustrating that my order takes so long to get here wo a fucking tracking number or anything of the. To help us get back to you as soon as possible, please avoid contacting us multiple times. I find this very suspicious, as after many orders through book depository some even being placed after purchasing this book i have never had an issue with payment. Click track package next to the return you want to track. You can stay on top of your returns by tracking them with a prepaid label through our online returns center. The book depository is the uka s largest online bookseller with millions of titles available for dispatch within 48 hours. Kindle direct publishing indie digital publishing made easy. The book depository, 60 holborn viaduct, london, ec1a 2fd, united kingdom email address. Bookdepository also ranks 23rd among books other sites. Hopelessly waiting 18 days now without a tracking number to check. Free delivery worldwide on over 20 million books we use cookies to give you the best possible experience.
Book depository previously the book depository is a ukbased online book seller with a. If youre buying just one or two books, book depository is usually cheaper because other online bookstores have a pershipment charge in addition to a peritem charge. Pickups for returns can be scheduled online by completing our online form. Domestic shipments are sent by royal mail, and international by priority airmail. It worked for me oncw when they were really taking too long. Its been taking longer and longer for shipments to be dispatched, which doesnt coincide with the estimated delivery times listed on book depository. Alternatively, if you have a fedex account number you can use our schedule a pickup application call customer service to schedule a return package pickup. Book depository coupons 50% off in may 2020 lifehacker. If an order includes multiple items, each may have separate delivery dates and tracking information. We pride ourselves on our fastworldwide delivery and multilingual customer service. Bring the item you wish to return and the digital qr code to the dropoff location. When you place an order include a contact phone number with your delivery address. I live in turkey and honestly when i bought the books i didnt really expected them to arrive within the 48 business days offered by book depository as turkey is a bit far away.
If theres any issue with the delivery, the carrier will use that number to contact you. Book depository is a leading international online book retailer with a unique value proposition huge selection 20 million books, low prices and free delivery worldwide. I bought 4 books from book depository and they were all dispatched from the uk on the 1st april one book, 2nd of april one book and 3rd of april two books. You can change the currency listed on book depository. By now the only decent things you can do, is to make a refund. Just a few minutes ago, our mail lady interrupted my breakfast, as she rang the bell, handing me the parcel from book depository with my book in it. I placed my order on 7th december, on the tracking site it says.
The book depository promo code can be used to avail discounts on the books that you buy from the book depository website. Home services handpicked professionals happiness guarantee. This guide is relatively straightforward because does ship to singapore. The seller did not provide a tracking number for my package. Book depository offers great prices, free delivery and a free bookmark with every.
Here are a few options to help your return package easily reach fedex. After waiting the 10 days for the order to arrive i accessed their anything but order information then i noticed that the entire order had been canceled without a word to me. Depository gave 58 business days for orders to arrive from the uk to malaysia. Only returns with a prepaid label printed through our online returns center are trackable.
Im pretty frustrated with book depository right now. You should read the terms and conditions before you can avail a discount, whether a book depository discount voucher or any other deals. I order things from uk often, and it arrives within a week even during covid, so this smells fishy to me. Ask a question about the book depository in online shops. I was directly in contact with the customer service for book depository uk. My book order from book depository hasnt arrived published 23112017 04. Guide to buying and shipping from book depository to singapore. If you need to return an item, why not choose our next day delivery services and you can track your parcels progress all the way. The book depository lost deliverypoor customer service.
In my previous post on my book depository experience, ive. Track and trace is nonexistent, so there is no way to track it down or know if it will ever arrive. The offer of 30% discount is in breach of book depositorys own return policy and. Dont sell and keep taking peoples money for a book you clearly, dont have, dont stock and know its a limited number of books. When the book eventually turned up i kept that too. On my latest correspondence, i was asked to reconfirm my shipping address and the name. Shop for the latest releases and editors picks by picking up our book depository discount codes. Jun 30, 2015 as much as i prefer ordering books online for the price and convenience, the waiting time does bother me. Online book sellers, superbookdeals is your onestop source for textbooks, trading books,dvds, and books on virtually any topic.
Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. When i wrote a rude response they gave me some b s about not satisfying their routine credit security check. Shipping is slow, but all delivery in australia has been awful for me, i receive packages on time around 40% of the time. After completing the steps in the returns process, you will receive a qr code. Parcel monitor will give you tracking updates for every one of your parcels direct to your mailbox and reduces all your tracking complexities. Enjoy free shipping on every order with no minimum spend or book depository coupons required. Easy and powerful, email return labels eliminate inefficiencies by enabling the return shippers. Took only a couple extra days for them to get the book, due to this covid19, but only a couple of extra days.
Apr 22, 2020 book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. Whether retail, high tech, manufacturing or healthcare, put our broad returns portfolio and reverse logistics capabilities to work for your business. Where can i track my parcel from the book depository in. This uk based company was the winner of the bookseller industry award direct bookselling company of the year in 2009 and 2010. Book depository tracking helps you easily know when you can expect your order to be delivered. Why doesnt bd give me a tracking number to keep track of my parcel. No need to log in or register to track the status of your order. Open 7 days a week, 8 am 1 am et other similar parcels, you may want to track. Book depository is an international bookseller shipping all books free of charge, worldwide, to over 160 countries. If you have a tracking number for your order, the carrier may have more information than the.
The only downside is they do not provide tracking number for deliveries. Made an order on april the 15th on the evening for the 5th time for book depository. It is now the 9th of may and the book still hasnt arrived i have contacted them numerous times and was asked to wait a further 57 days on 2 occasions. On july 11th i ordered two harry potter books because im in love with the uk covers. I use the same shipping address for all other online shopping sites and i have always recieved the things i have ordered. Book depository is an online bookstore based in the uk. Book drops book returns by american security cabinets.
Bought 5 books through book depository, slow shipping, but cheapest prices, and free shipping. Parcel monitor will rapidly become your favorite parcel tracking site to track parcels in the uk. Use fedex return manager to electronically schedule and monitor pickup shipments online, automate and streamline your returns processes, reduce return cycle times, lower administrative costs and increase customer service levels. Returns star track international po box 6082 chullora nsw 1405 australia. Book depository books with free delivery worldwide.
Your 17digit order number or order id is on the left side of your packing slip. After an order has dispatched, many parcels can be tracked on. Dont worry about printing a label or packing up your item. The book depository, found online at bookdepository. So book depository is nice if you want to buy a book occasionally and amazon is good if you want bulk purchases. This gives publishers the ability to track the sale back to the exact link the visitor used allowing optimisation of which promotional methods work best to convert visitors into customers or in order to. I ordered a book on the 1st of april to the republic of ireland.
Even so, they parcel will be returned to the seller e. Easily print and provide the label to your customer. The packaging is great, the prices are perfect, they offer you free shipping worldwide and they send you a book mark with each book for free, not to mention that it doesnt take long for your order to arrive. All around poor service and i will definitely not be using them again would rather pay a bit more and actually receive the book. My english and chinese names are as they appear in the username above along with my phone number. Tell us why you want to return this item, then choose a dropoff location that supports labelfree, boxfree returns. You dont need a fedex account number, but you do need to specify.
The book depository is an online store which offers not only a great range of discounted books, but also free shipping worldwide. To return a rental within the initial rental refund period, go to manage your rentals. There is a bargain shop where you can find a book depository sale on books. Unfortunately due to security reasons we are unable to disclose what our security checks are.
If your book has not arrived, we are unable to trace it. I have bought from book depository once in 20 and had no problems. The shipping time to australia is 58 business days from the uk. This store gives me pure joy, the best book store ever. Book depository ships many books to new zealand using an untracked postal service. I think that is a little strange since i used the same credit card. Tried communicating with book depository, just getting no reply, no advice as to when book will be delivered and no tracking information. If they miss the delivery target they quoted, email them and ask for a refund or partial refund. Please contact the seller directly if you wish to return an order. Whether your library is open or closed, you can accept items 247 with a book return. Hi i still have not heard from usps on a delivery time if i dont here anything by friday i would like a refund or to be sent another one. Im a book blogger and know that a lot of people use this site to get uk covers so i placed my first order last month. No more book checkins at the front desk, let your patrons drop off their finished books and media in a book drop from american security cabinets. Guide to buying and shipping from book depository to.
Return shipping is free when you use the shipping label provided. If your book is being delivered from the book depository australia center, then you can get your order within 6 days. Just go to your orders and select the item you wish to return. I have a customer complaint taking too long to get his order because of snow storm on march. Book depository cancellation and returning policies are clearly outlined in the faq section. Though bookrepository does have a return policy, you are buying outside uk, it may not make sense to return the books as the international shipping fee could be quite a lot compared to the book price. Enter your ups tracking number to track the status of your parcel. I decided to buy 2 new books, one of them that is a really important book for my graduation research i cant find it online and its a image heavy book, so kindle is not going to work well. I decided to go with book depository for most of my purchases beginning year 2015 because book depository has. They were prompt and great, but a refund is not among the options. Super book deals textbooks, trading books, books of all. Returns right of withdrawal you can return a marketplace order within 30 days from delivery, exercising your right of withdrawal. In 20, it was ranked 5th in the sunday times fast track 100. You can find tracking information in your order details.
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